We’re delighted to announce that Home Comfort Services (Fylde) Limited has been awarded a ‘Good’ rating by the Care Quality Commission (CQC) following a routine inspection.
As a domiciliary care provider, Home Comfort Services is regulated by the CQC to ensure that the client services we provide are Safe, Effective, Caring, Responsive and that the company is Well-Led. We achieved a ‘Good’ rating overall and a ’Good’ rating for each of the five key service categories shown in the full report that follows: https://www.cqc.org.uk/sites/default/files/new_reports/INS2-3831918842.pdf
Naturally, we were thrilled to achieve this result as this was our first full inspection! We’d like to express our sincere thanks to those clients, client families, partners and staff that either were interviewed by the inspectors or responded to questionnaires. Most satisfying was the feedback from the CQC Inspectors immediately following their inspection when they said “Home Comfort Services is the first service in ages where all the client and family comments have been entirely positive.”
Our success is based not only on the quality and continuity of the care we provide to our clients but the maturity, dedication and compassion shown by our team of companions and carers. We are especially proud of them as they have each contributed to the success of Home Comfort Services in achieving this CQC rating.